Office 365 Administration and Troubleshooting

  • Course Code: MS10997
  • Course Location: Columbia, SC
  • $1500
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This course is intended for IT professionals and system administrators who want to learn about administration and troubleshooting techniques in Office 365. These professionals should have at least three years of experience working in their respective fields: ideally in the areas of system administration, network administration, and messaging.


This is a three-day Instructor Led Training (ILT) course that targets the needs of information technology (IT) professionals who take part in administering, configuring, troubleshooting, and operating Office 365 services, including its identities, dependencies, requirements, and supporting technologies. This course focuses on skills required to administer and troubleshoot Office 365 tenant and key services of Office 365, such as Exchange Online, SharePoint Online and Skype for Business. It also covers security and compliance features of Office 365.


Module 1: Office 365 services overview Module 2: Office 365 administration, tools, and techniques Module 3: Administering and troubleshooting directory synchronization and directory objects Module 4: Administering and troubleshooting Exchange Online Module 5: Administering and troubleshooting Skype for Business Online and Teams Module 6: Administering and troubleshooting SharePoint Online Module 7: Planning and deploying Office 365 ProPlus Module 8: Administering and troubleshooting compliance and security in Office 365